Shipping, Warranty & Support

Plan the practical details around a commercial inflatable order before it leaves the factory.

Export packing and delivery

YIC confirms packed dimensions, gross weight, accessories, destination, shipping term, and delivery timing against the quotation. Buyers should provide the delivery city or port and any destination-market document requirements before production is finalized.

Accessories and repair support

Depending on the material and model, the package may include a blower or pump, repair kits, and a carry bag. The exact accessory list is confirmed on the product specification and quotation.

Warranty

Product pages reference a three-year warranty. Warranty scope, exclusions, operating requirements, and the process for reporting a problem are confirmed for the model and order in the final quotation.

After-sales communication

Keep photos, videos, product information, and the order reference when reporting a quality or accessory issue. Contact lanna@yicinflatables.com or the assigned WhatsApp team so the factory can review the case.